Payment Options
Multiple convenient ways to pay your True Natural Gas bill.
When paying by mail, please send your payment to:
True Natural Gas · SEDC · P.O. Box 70878 · Charlotte, NC 28272-0878
In addition to the usual way of paying your bill by mail, True Natural Gas offers these other convenient bill payment options:
Internet
View your bill and pay by credit card or e-check online. Contact a Customer Service Representative to get set up for e-bill and obtain your password for access to your account online. We'll notify you each month by email when your bill is ready.
Phone
Call and speak to a Customer Service Representative Monday–Friday from 8:00 a.m.–5:00 p.m., or use our automated system any time of the day or night to pay by credit or debit card.
Credit Card
True Natural Gas accepts Visa, MasterCard, or Discover by phone, walk-in, or Internet payments. When paying by credit card, True Natural Gas does not charge you a convenience fee.
E-Check
If you prefer not to use a credit card, you can still pay on the Internet by e-check through our online bill payment portal.
Pay by Mail
Send your payment by check or money order. Please include your account number on your payment.
True Natural Gas
SEDC
P.O. Box 70878
Charlotte, NC 28272-0878
Walk-In
Visit our offices in Palmetto, Newnan, or Fayetteville or a participating bank and pay by cash, check, money order, or credit card.
Participating Banks:
- Bank of Coweta in Newnan and Senoia
- Regions Bank in Newnan
- Wells Fargo in Newnan and Fayette County
Automatic Bank Draft
Set up automatic payments so your bill is paid automatically each month from your bank account, credit card, or debit card. Never miss a payment.
Automatic Credit Card Draft
True Natural Gas automatically drafts your credit card on the bill’s due date and then sends a statement showing energy use for the month.
Consolidated Billing
If you’re a Coweta-Fayette EMC electricity customer, we offer the simplicity and convenience of one monthly energy bill.
Budget / Levelized Billing
A residential customer may be offered the option to use a Budget Bill payment method. Often called levelized billing, a budget bill is the average of your bills over the past twelve months. It brings your highest bills down and your lowest bills up to nearly the same amount each month.
Questions About Your Bill?
Our customer care team is available Monday through Friday, 8:00 AM to 5:00 PM EST.
770-502-0226